Upgrade Overview - Self-Hosted

The Keyfactor Command solution by Keyfactor allows organizations to issue and manage certificates across enterprise infrastructures. For a comprehensive description of the components that make up Keyfactor Command, see Logical Architecture in the Keyfactor Command Server Installation Guide and Installing Orchestrators in the Keyfactor Orchestrators Installation and Configuration Guide. There are also Keyfactor installation guides for third-party CAClosed A certificate authority (CA) is an entity that issues digital certificates. Within Keyfactor Command, a CA may be a Microsoft CA or a Keyfactor gateway to a cloud-based or remote CA. gateways that interface with Keyfactor Command. For an overview of the key new features in the latest version of Keyfactor Command, see the Release Notes & Upgrading.

This document provides guidance to help you prepare for and complete an upgrade. In most cases, a Keyfactor Solution Architect will assist you with the upgrade and walk you through the process. Please contact your Client Success representative for assistance.

Before upgrading to a major version, Keyfactor recommends first upgrading to the final incremental version of the previous major version—completing both the software installation and configuration with the configuration wizard—for the optimal upgrade experience. For example, if you are currently on version 9.4 and want to upgrade to version 10.0 or later, you should upgrade first to version 9.10.1 (the final incremental version of 9.x) before upgrading. Contact your Customer Success Manager for more information.

Important:  Keyfactor Command version 10.0 and later require an encrypted connection to the SQL server. Upgrades will fail if the SQL server is not correctly configured to support this. See System Requirements.