Download the Software

Your Keyfactor contact should provide you with a link to download the updated software versions. Be sure to download all the files you will need ahead of the actual upgrade date. This includes the main Keyfactor Command server software as well as the software for the Keyfactor CAClosed A certificate authority (CA) is an entity that issues digital certificates. Within Keyfactor Command, a CA may be a Microsoft CA or a Keyfactor gateway to a cloud-based or remote CA. Policy Module, any orchestrators (e.g. Keyfactor Universal OrchestratorClosed The Keyfactor Universal Orchestrator, one of Keyfactor's suite of orchestrators, is used to interact with Windows servers (a.k.a. IIS certificate stores) and FTP capable devices for certificate management, run SSL discovery and management tasks, and manage synchronization of certificate authorities in remote forests. With the addition of custom extensions, it can run custom jobs to provide certificate management capabilities on a variety of platforms and devices (e.g. F5 devices, NetScaler devices, Amazon Web Services (AWS) resources) and execute tasks outside the standard list of certificate management functions. It runs on either Windows or Linux., Keyfactor Java AgentClosed The Java Agent, one of Keyfactor's suite of orchestrators, is used to perform discovery of Java keystores and PEM certificate stores, to inventory discovered stores, and to push certificates out to stores as needed.) or gateways (e.g. AnyGatewayClosed The Keyfactor AnyGateway is a generic third party CA gateway framework that allows existing CA gateways and custom CA connections to share the same overall product framework.), that you will be upgrading at the same time or new software you will be deploying.

Before upgrading to a major version, Keyfactor recommends first upgrading to the final incremental version of the previous major version—completing both the software installation and configuration with the configuration wizard—for the optimal upgrade experience. For example, if you are currently on version 9.4 and want to upgrade to version 10.0 or later, you should upgrade first to version 9.10.1 (the final incremental version of 9.x) before upgrading. Contact your Customer Success Manager for more information.