Download the Software

Your Keyfactor contact should provide you with a link to download the updated software versions. Be sure to download all the files you will need ahead of the actual upgrade date. This includes the main Keyfactor Command server software as well as the software for the Keyfactor CAClosed A certificate authority (CA) is an entity that issues digital certificates. Within Keyfactor Command, a CA may be a Microsoft CA or a Keyfactor gateway to a cloud-based or remote CA. Policy Module, any orchestrators (e.g. Keyfactor Universal OrchestratorClosed The Keyfactor Universal Orchestrator, one of Keyfactor's suite of orchestrators, is used to interact with servers and devices for certificate management, run SSL discovery and management tasks, and manage synchronization of certificate authorities in remote forests. With the addition of custom extensions, it can provide certificate management capabilities on a variety of platforms and devices (e.g. Amazon Web Services (AWS) resources, Citrix\NetScaler devices, F5 devices, IIS stores, JKS keystores, PEM stores, and PKCS#12 stores) and execute tasks outside the standard list of certificate management functions. It runs on either Windows or Linux servers or Linux containers.) or gateways (e.g. AnyCAGateway REST), that you will be upgrading at the same time or new software you will be deploying.

Before upgrading to a major version, Keyfactor recommends first upgrading to the final incremental version of the previous major version—completing both the software installation and configuration with the configuration wizard—for the optimal upgrade experience. For example, if you are currently on version 10.4 and want to upgrade to version 12.0 or later, you should upgrade first to version 10.5 (the final incremental version of 10.x) before upgrading. Contact your Client Success Manager for more information.

Note:  The Keyfactor Command software installation packages do not need to be downloaded ahead of time if you are installing in containers under Kubernetes. However, you should confirm that you can connect to the artifactory and access the images. For more information, see Install Keyfactor Command in Containers Under Kubernetes.